Layanan Call Center

Hubungi kami untuk pertanyaan, pengaduan, dan keluhan melalui telepon atau email customer service.

Nomor Telepon CS

Hubungi customer service kami untuk mendapatkan bantuan dan informasi lebih lanjut mengenai layanan Gojek.

A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
A hand holds a smartphone displaying a screen with a customer support option. The screen features two distinct buttons for initiating chat support: one blue button labeled 'iMessage' and one green button labeled 'WhatsApp'. Text above the buttons reads 'Chat with us' followed by a description of the support options. A 'Dismiss' option is also present at the bottom.
Alamat Email CS

Kirim pertanyaan atau keluhan Anda melalui email untuk mendapatkan respon cepat dari tim kami.

A delivery person wearing a green uniform and helmet rides a scooter with a large green delivery box on the back. The logo 'Grab' is visible on the box and the uniform. The setting appears to be a residential area with a gate, plants, and trees visible in the background.
A delivery person wearing a green uniform and helmet rides a scooter with a large green delivery box on the back. The logo 'Grab' is visible on the box and the uniform. The setting appears to be a residential area with a gate, plants, and trees visible in the background.

Layanan Call Center Gojek

Informasi nomor telepon dan email customer service Gojek.

A counter with the name 'Janji Jiwa' above it, featuring a wooden panel design. Two people are behind the counter; they appear to work there. To the left, there are promotional posters, including one advertising a 10% cashback offer with GoPay. There are hanging lights and green plants adding to the decor.
A counter with the name 'Janji Jiwa' above it, featuring a wooden panel design. Two people are behind the counter; they appear to work there. To the left, there are promotional posters, including one advertising a 10% cashback offer with GoPay. There are hanging lights and green plants adding to the decor.
Customer Service Gojek

Hubungi kami untuk pertanyaan dan keluhan Anda.

A person wearing a green Grab jacket walks outside an urban setting, holding a smartphone and carrying Grab Food delivery bags. The background includes parked vehicles and a building with large windows.
A person wearing a green Grab jacket walks outside an urban setting, holding a smartphone and carrying Grab Food delivery bags. The background includes parked vehicles and a building with large windows.
Pengaduan Masalah Gojek

Kami siap membantu menyelesaikan masalah Anda.

A woman in a market stall is handing a green Grab Food bag to a man wearing a green jacket with the Grab logo. The market stall has various fresh produce including baskets of chilies and other vegetables. There are signs indicating the acceptance of Grab Pay and other digital payments.
A woman in a market stall is handing a green Grab Food bag to a man wearing a green jacket with the Grab logo. The market stall has various fresh produce including baskets of chilies and other vegetables. There are signs indicating the acceptance of Grab Pay and other digital payments.
A person wearing a helmet and a green jacket with a Grab logo is riding a motorcycle. The background features a blurred mix of greenery and urban elements, suggesting an outdoor setting.
A person wearing a helmet and a green jacket with a Grab logo is riding a motorcycle. The background features a blurred mix of greenery and urban elements, suggesting an outdoor setting.
Komplain Layanan Gojek

Laporkan komplain Anda untuk penanganan lebih lanjut.

Bantuan Gojek

Dapatkan bantuan cepat untuk semua kebutuhan Anda.